Our Policy

Who we are?

T.S.E.D.D. Distributors Limited believe in family and as such our code of ethics and the way we conduct our business is grounded in the institution of the family.

Each member of staff understands the value and importance of family and therefore we have implemented a Code of Ethics Policy that reinforces strong ethical values when conducting business transactions with our clients and customers.

The success of our business is dependent on the trust and confidence we earn from our employees, client, customers, and shareholders. We gain credibility by adhering to our commitments, displaying honesty and integrity, and reaching company goals solely through honourable conduct.

Respect for the Individual

T.S.E.D.D Distributors is an equal employment/affirmative action employer and is committed to providing a workplace that is free of discrimination of all types and from abusive, offensive, or harassing behaviour.

All T.S.E.D.D employees are also expected to support an inclusive workplace by adhering to the following conduct standards:

Treat others with dignity and respect at all times.
Address and report inappropriate behaviour and comments that are discriminatory, harassing, abusive, offensive or unwelcome.
Foster teamwork and employee participation, encouraging the representation of different employee perspectives.
Seek out insights from employees with different experiences, perspectives, and backgrounds.
Avoid slang or idioms that might not translate across cultures.
Support flexible work arrangements for co-workers with different needs, abilities, and/or obligations.
Confront the decisions or behaviours of others that are based on conscious or unconscious biases.
Be open-minded and listen when given constructive feedback regarding others’ perceptions of your conduct.
Will not tolerate discrimination, harassment, or any behaviour or language that is abusive, offensive, or unwelcome.

Competition

We are dedicated to ethical, fair, and vigorous competition. We will sell our products and services based on their merit, superior quality, and competitive pricing. We carry out independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. We will not offer or solicit improper payments or gratuities in connection with the purchase of goods or services for T.S.E.D.D or the sales of its products.

Proprietary Information

T.S.E.D.D Distributors respect the property rights of others and will not acquire or seek to acquire improper means of a competitor’s trade secrets or other proprietary or confidential information. We will not engage in unauthorized use, copying, distribution, or alteration of software or other intellectual property.

Health and Safety

T.S.E.D.D Distributors is committed to creating a healthy and safe working environment. This brings out the full potential in our staff which, in turn, contributes directly to our business success. We are dedicated to maintaining a healthy environment and as a result, have put in place a Health and Safety Policy designed to educate staff on safety in the workplace.

Our Commitment and Promise

T.S.E.D.D. Distributors manage the procurement, warehousing, and distribution of a diversified group of international and local brands of food and non-food products across Jamaica. Its mandate is to deliver quality products at competitive prices while adding value and expanding markets for its principals.

We promise to provide our valued customers with our best product offering. We will go the extra mile to ensure your products arrive on time with minimum delay. Our staff is dedicated and committed to meeting your expectations.

Quality Service

We employ a strict method of ensuring that only the highest standard in packaging and handling and quality of goods are passed on to our customers. We care about your reputation because your testimony and feedback are important to us. Our services are world standard and you, our valued customers are the reason we are in this business.